I need to give you a little background on this sweet note from Allie.  She ordered her beautful Justin Alexander gown from us several months ago. Afterward, she saw a web-site with a picture of the gown, at a fraction, and I do mean a fraction, of the cost she paid for the gown. She called me a little upset and I understood her total frustration. After going to the site, I realized it was a Chinese site that takes the authenic photos from the manufactures website and post them as theirs. If Allie had ordered a gown from this site, she would diffinently not received that gown, if she received one at all. I might have been a poor immitation, or nothing even similar. If she had tried to contact that sight to return, that would be impossible.
I put Allie in touch with Justin Alexander, the CEO of Justin Alexander Bridals. He explained this to Allie and made her feel so much better that she had chosen a full service bridal salon, and that her Justin Alexander Bridal gown was real. She learned the lesson that you generally get what you pay for.
I recently received this sweet note from her along with a stunning picture. Perhaps we’ll post the picture after her wedding.
Ms. Sarah and Mr. Justin -

After all the drama ya’ll helped me get through earlier this year with the dress (and the bad websites) – I am so happy with your product, sincerity, and customer service.

I wanted to share this picture with you – the dress is beyond fabulous, beyond what I could have ever imagined.

The picture was taken by Rob Smith – Flip Flop Foto in Auburn, AL.

I hope you are doing well, and I will never be able to thank you enough for helping me.

Best -

Allie